General enquiries

For general enquiries, or more information about the Ministry of Transport, please email info@transport.govt.nz

For Official Information Act requests to the Ministry, please email ocu@transport.govt.nz

If you have any questions about driver or vehicle licensing, please visit the NZ Transport Agency’s website(external link) or email info@nzta.govt.nz

If you are Deaf, hearing impaired, Deafblind, speech impaired then the New Zealand Relay Service(external link) can support you to contact us.

Locations

Head Office

Ministry of Transport
3 Queens Wharf
WELLINGTON 6011
Tel +64 4 439 9000
Postal address:
Ministry of Transport
PO Box 3175
WELLINGTON 6140

 

Auckland

Ministry of Transport
Level 6, Tower Centre
45 Queen Street
Auckland
Tel +64 4 439 9000
Postal address:
Ministry of Transport
PO Box 106 238
Auckland City

Reporting an issue or making a complaint

You can provide feedback on the performance of any of the transport Crown entities monitored by the Ministry of Transport, namely; Civil Aviation Authority, Maritime New Zealand, NZ Transport Agency, Transport Accident Investigation Commission, and City Rail Link Ltd

You can also provide feedback on the work of the Ministry of Transport or report an issue or complaint regarding the effectiveness of the transport regulatory system

Find out more about how to report an issue.

Making a protected disclosure

If you are an employee of the NZTA, CAA, MNZ, TAIC or City Rail Link Ltd you are able to email the Ministry of Transport on a confidential basis under the Protected Disclosures Act 2000.

Find out more about how to make a protected disclosure.

Write to the Minister or Associate Minister of Transport

If you would like to write to the Minister of Transport or Associate Minister of Transport about any transport issues, please send your letter to:

Hon Phil Twyford
Minister of Transport
Parliament Buildings
WELLINGTON 6011
New Zealand
p.twyford@ministers.govt.nz​

 

Hon Shane Jones
Associate Minister of Transport
Parliament Buildings
WELLINGTON 6011
New Zealand
s.jones@ministers.govt.nz

 

Hon Julie Anne Genter
Associate Minister of Transport
Parliament Buildings
WELLINGTON 6011
New Zealand
j.genter@ministers.govt.nz

 

 

 

 

Media queries

If you would like to get in contact, please email m.mailbox@transport.govt.nz

If it is out of hours, please call 022 015 8213. 

 

Website comments

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