All of New Zealand (except Auckland) is now at Alert Level 1, Auckland remains at Alert Level 2. 

Relevant information about transport and travel settings at Alert Levels 1 and 2 is available on this website. You should also check information and advice that is available on the covid19.govt.nz(external link) website.

We've also published guidance on:

Advice for traveling safely under Alert Level 2 (Auckland)

We all need to remain vigilant in the battle against COVID-19. We recommend travellers:

  • Be kind and patient with each other and transport staff, especially their driver or crew.
  • Observe physical distancing measures at terminals, stations, and airports. Where it is possible to do so, keep your distance from other passengers on board public transport services.
  • Wear a face covering while on public transport.
  • Keep a record of where they go and their interactions on the NZ COVID Tracer App; including scanning QR codes (where available), or manually recording travel information in the NZ COVID Tracer App (where QR codes are not available); or keep a manual record if you do not have a smartphone.
  • Practice good hygiene and follow Ministry of Health advice. This includes washing their hands thoroughly with soap and water and drying them (or using hand sanitiser if soap and water is not available); coughing and sneezing into their elbow; and not touching their face.
  • Plan ahead, and allow extra time to ensure their journey is as comfortable as possible.
  • Stay home if they’re unwell, or may have COVID-19. They should also not travel if they: have been requested to self-isolate/quarantine, have symptoms of COVID-19, or are awaiting COVID-19 test results.

Advice for traveling safely under Alert Level 1 (rest of New Zealand)

We all need to remain vigilant in the battle against COVID-19. We recommend travellers:

  • Be kind and patient with each other and transport staff, especially their driver or crew.
  • Where it is possible to do so, keep your distance from others.
  • Wear a face covering while on public transport services travelling from, to, or through Auckland. You are encouraged to wear a face covering on other public transport services, where practicable. Aucklander’s are encouraged to take their ‘Alert Level’ with them, and wear face coverings on public transport outside of Auckland.
  • Keep a record of where they go and their interactions on the NZ COVID Tracer App; including scanning QR codes (where available), or manually recording travel information in the NZ COVID Tracer App (where QR codes are not available); or keep a manual record if you do not have a smartphone.
  • Practice good hygiene and follow Ministry of Health advice. This includes washing their hands thoroughly with soap and water and drying them (or using hand sanitiser if soap and water is not available); coughing and sneezing into their elbow; and not touching their face.
  • Plan ahead, and allow extra time to ensure their journey is as comfortable as possible.
  • Stay home if they’re unwell, or may have COVID-19. They should also not travel if they: have been requested to self-isolate/quarantine, have symptoms of COVID-19, or are awaiting COVID-19 test results.

Alert Level 2 information (applicable to Auckland)

Travelling safely at Alert Level 2

Is travel restricted under Alert Level 2?
There are no restrictions on travel across New Zealand under Alert Level 2. You should travel in a safe way. You do not need approval to travel. 

How do I ‘keep it safe’ while travelling?
COVID-19 is still out there, so we all need to remain vigilant. Remember that you can spread the disease without knowing you have it. When travelling maintain good hygiene and track your journey. Where it is possible to do so, please try to keep your distance from people you don’t know well. Please also remember that you must wear a face covering on public transport at Alert level 2.

We recommend you travel safe, track your journey and follow these safe travel tips:

  • Plan your journey well ahead of time.
  • If you are travelling on public transport, try to keep 2m from others while waiting for services; when on-board transport services, where it is possible to do so, try to keep your distance from people you do not know.
  • Wear a face covering when you are travelling on public transport (there are some exceptions). See Face coverings for more information.
  • Continue to practice good hygiene and follow Ministry of Health advice; this includes washing your hands thoroughly with soap and water (for example, after taking public transport), cough and sneeze into your elbow, and don’t touch your face.
  • Keep a record of where you go and use the COVID-19 Tracer app if you can, and try to minimise the number of places you stop on the way to your destination.
  • Don’t travel if you’re unwell.
  • Don’t travel to events which do not meet the requirements for gatherings. Guidance on gatherings at Alert Level 2 can be found at www.covid19.govt.nz(external link)
  • Operators will also be asked to support contact tracing where possible, please be helpful. Travellers are advised to keep a record of any services they use and where they sat on the vehicle.
  • Be kind to the driver, crew and operators of your service. 
  • Think about what other measures you can take to keep the risk down, e.g. consider walking or cycling or travelling on public transport at off-peak times. Keep away from large groups of people, and minimise the number of places you stop on the way to your destination.

If you’re sick, or may have COVID-19, stay home. You should not travel if you: have been requested to self-isolate/quarantine, have symptoms of COVID-19, or are awaiting COVID-19 test results.

You also cannot travel, if the travel would breach an order/direction made under the COVID-19 Public Health Response Act 2020 or the Health Act 1956. This will likely be the case if: you have arrived in New Zealand from overseas in the last 14 days, or you have otherwise individually received (from a Medical Officer of Health) a direction under s 70(1)(f) of the Health Act 1956.


Face coverings

Who needs to wear a face covering?
Drivers, staff, and passengers on public transport services are required to wear face coverings, if the service travels within, from, to, or through, Auckland. However, there are some exemptions, these include:

  • passengers of small passenger services (but drivers of small passenger services are required to wear face coverings on journeys within, from, to, or through Auckland),
  • the following specific services:
    • school buses (meaning dedicated school services contracted by: the Ministry of Education, or Local Authority, or School Board, or Auckland Transport), or
    • charter services and tours.

View Ministry of Health's information regarding the use of face coverings in the community(external link)

What kind of face covering can be used?
Any face covering that adequately covers the mouth and nostrils can be used, these include: single use disposable masks, washable reusable masks (whether purchased or homemade), or other types of face coverings (e.g. a scarf wrapped around the face).

View Ministry of Health's information regarding the use of face coverings in the community(external link)

Is anybody exempt from wearing a mask? 
Yes. The following persons are not required to wear face coverings:

  • persons under the age of 12, and
  • persons who have a medical condition or disability that make it unsuitable to wear a face covering (please note it might not always be clear why someone may need to be exempt from wearing a face covering); and
  • drivers or staff, if:
    • they are in a space completely separated from passengers (e.g. pilots in a cockpit, or train drivers in a train cab), or
    • wearing a face covering could make it unsafe to operate the vehicle (e.g. wearing a face covering means drivers or staff are unable to properly communicate, or causes the eyeglasses of the driver to fog).

View Ministry of Health's information regarding the use of face coverings in the community(external link)


Contact tracing

What is contact tracing and why is it important?
To stop the spread of COVID-19, it’s important to keep track of people’s movements. This will be helpful if the Ministry of Health needs to undertake contact tracing.

How can I support contact tracing?
Recording where you have been and who you may interact with on a day-to-day basis is crucial as we continue in our fight against COVID-19.

You can help by recording as much information during Alert Level 2 about where you have been. Travel safely by:

  • Downloading and using the COVID-19 Tracer app if you have this available. Scan the QR codes displayed.
  • Carrying a notebook or mark in your phone/device information about your journey.
  • Record the bus, train or service number, stop or station and time of travel e.g. number 12 service at 12.55pm.
  • Try to record details about what seat are you on, who you travelled with, what stop you get off at and any other places you stop or services you took to get to your destination. 
  • If you have an electronic public transport card, please register your card with your contact details. 


Physical distancing

What is physical distancing and why is it important?
Physical distancing, is about keeping a safe distance from others for minimising the transmission of COVID-19. 

When and how should I observe physical distancing when I’m travelling?
Try to stay 2 metres away from people you don’t know, whenever you leave your home or are waiting for your service.

When you are travelling in a vehicle, aircraft or vessel, try to keep your distance from people you do not know, where it is possible to do so.

Public transport operators do not need to maintain seating configurations nor capacity limits for physical distancing at Alert Level 2 on public transport.


Domestic air services

Can I use domestic air services?
Yes you can, including for recreation and tourism. 

You do not need approval to travel at Alert Level 2 (unless you are subject to a s70(1)(f) direction under the Health Act).  We recommend you travel safe, track your journey and follow our safe travel tips.

Unless you are there to assist someone, try to also only enter the terminal if you are a passenger, staff, or contractor, and try to keep 2 metre distance from others while waiting for your service.

You must wear a face coverings on domestic flights, within, from, or to Auckland (there are some exceptions). See Face coverings for more information. 

When on board your service, follow the guidance from your crew.

Check with your operator for further information on their timetable.


Public transport

Who can use public transport under Alert Level 2?
Anyone will be able to use public transport at Alert Level 2. You should not travel on public transport if you’re unwell.

How can I stay safe while using public transport?
You can help keep yourself and others safe by following this advice – before, during and after your trip:

  • Try keep 2m distance from others while waiting for your bus, train or ferry.
  • While on board, where it is possible to do so, please try to keep your distance from people you don’t know.
  • Wearing a face covering is mandatory on public transport under Alert Level 2 (there are some exceptions). See Face coverings for more information. 
  • On longer trips, such as on inter-regional trains, please try and limit unnecessary movement on the carriage.
  • Follow Ministry of Health personal hygiene advice – this includes washing your hands thoroughly with soap and water or using hand sanitiser immediately after taking public transport, and sneezing or coughing into your elbow.
  • Make sure you’ve kept a record of your journey and use teh COVID-19 Tracer app if you have it.
  • Don’t travel if you’re unwell.

Public transport operators continue to follow Ministry of Health cleaning guidance and buses, trains, ferries and facilities are cleaned and disinfected regularly.

How can I support contact tracing when I am using public transport?
Please carry a notebook or mark in your phone/device the following information for every journey:

  • Download and use the COVID-19 Tracer app if you have this available. Scan the QR codes on-board your service if you are able.
  • Record the bus, train or service number, station or stop, and time of travel e.g. number 12 service at 12.55pm.
  • Note anyone you were travelling with.
  • Please note where you boarded and what time, and where you were sitting.
  • Any other places you stop or services you take to get to your destination today.
  • If you have an electronic public transport card, please register your card with your contact details. 

How can I find out what specific contact tracing measures will be in place for the region I am travelling in using public transport?
Please visit your regional council’s transport website.

Can I take public transport if I am sick?
You should stay home if you are unwell and avoid public transport. Call your GP or Healthline to get advice.

Will school buses be running?
Yes, school transport services will be available. Please refer to the Ministry of Education website(external link) for information about school bus services it contracts, and otherwise refer to the relevant regional council website.


Personal transport (including rental vehicles, rideshare and car-share)

Will there be any limits on using personal transport when travelling at Alert Level 2?
There are no restrictions and you can use personal transport, including for recreation and tourism. You do not need approval to travel at Alert Level 2.  We recommend you travel safe, track your journey and follow these tips:

  • Practise good hygiene all the time – wash your hands regularly, sneeze or cough into your elbow.
  • Avoid travel if you’re unwell.
  • Keep a record of where you go, and try to minimise the number of places you stop on the way to your destination.
  • Avoid travel to events which do not meet the requirements for gatherings.

Can I carpool, e.g. to get to school or work?
Yes you can. Please keep a record of who you travelled with and when to assist with contact tracing, if required.

My WOF / Registration is expired – can I drive my car?
All Warrants of Fitness (WoFs) and Certificates of Fitness (CoFs), driver licences, vehicle certifications, and licences (rego) that expired on or after 1 January 2020 will continue to be deemed current until 10 October 2020. Visit the NZTA website(external link) for updates.

How can I stay safe when I’m travelling?
Follow the safe travel tips above: Key principles for public transport and private transport at Alert Level 2


Vehicle maintenance

Can I get repairs undertaken on my vehicles at Alert Level 2?
At Alert Level 2, vehicle services can be provided if the workplace concerned is able to meet relevant safety guidelines and public health measures. 

For information about getting a WOF or a COF, visit the NZTA website.(external link)

For information about driver licensing, please refer to the NZTA website.(external link)

What aircraft maintenance can I undertake?
Aircraft maintenance can be undertaken at Alert Level 2 as long as all the guidelines like physical distancing are followed.


Freight

What movement of freight is permitted?
The movement of all freight is permitted at Alert Level 2, including the ability of business and customers to send, distribute and receive freight. All freight can enter and leave the country.

See the workplace guidance on the COVID-19 website and business.govt.nz(external link) for more information about whether and how a business can operate during Alert Level 2.


Walking and cycling

Can I go walking and cycling?
Yes you can, but remember to travel safely and keep a record of your journey.

Can I put my bikes in the car and drive to a better track in my community?
There are no restrictions on walking and other active travel (like cycling or using personal scooters), but you should maintain physical distancing of 2 metres if you meet people you don’t know whilst exercising.


Shared micromobility schemes (e-scooter and bike rental by the minute/hour)

Will I be able to rent an e-scooter or bike at Alert Level 2?
Yes, shared e-scooter and bike schemes are able to operate, provided they comply with all physical distancing and public health guidance (including cleaning guidance).

If you rent a shared e-scooter or bike, it is important that you practice good personal hygiene. This includes washing your hands with soap and water or hand sanitiser as soon as possible after use.



Alert Level 1 information (applicable to all of New Zealand, except Auckland)

Travelling safely at Alert Level 1

Is travel restricted under Alert Level 1?
There are no restrictions on travel across New Zealand under Alert Level 1, and you can travel to and from Auckland (which is at Alert Level 2). You should travel in a safe way. You do not need approval to travel. 

How do I ‘keep it safe’ while travelling?
COVID-19 is still out there, so we all need to remain vigilant. Remember that you can spread the disease without knowing you have it. When travelling,  maintain good hygiene and track your journey.  Where it is possible to do so, please try to keep your distance from people you don’t know well.  Please also remember that you must wear a face covering on public transport services that travel from, to, or through Auckland.

We recommend you travel safe, track your journey and follow these safe travel tips:

  • Plan your journey well ahead of time.
  • Where it is possible to do so, try to keep your distance from people you do not know.
  • Wear a face covering when you are travelling on public transport services that travel, from, to, or through, Auckland (there are some exceptions). You are encouraged to wear a face covering on other services, where practicable. See Face coverings for more information.
  • Continue to practice good hygiene and follow Ministry of Health advice; this includes washing your hands thoroughly with soap and water (for example, after taking public transport), cough and sneeze into your elbow, and don’t touch your face.
  • Keep a record of where you go and use the COVID-19 Tracer app if you can, and try to minimise the number of places you stop on the way to your destination.
  • Don’t travel if you’re unwell.
  • Don’t travel to Auckland (which is at Alert Level 2) for events which do not meet the requirements for gatherings. Guidance on gatherings at Alert Level 2 can be found at covid19.govt.nz(external link)
  • Operators will also be asked to support contact tracing where possible, please be helpful. Travellers are advised to keep a record of any services they use and where they sat on the vehicle.
  • Be kind to the driver, crew and operators of your service. 

If you’re sick, or may have COVID-19, stay home. You should not travel if you: have been requested to self-isolate/quarantine, have symptoms of COVID-19, or are awaiting COVID-19 test results.

You also cannot travel, if the travel would breach an order/direction made under the COVID-19 Public Health Response Act 2020 or the Health Act 1956. This will likely be the case if: you have arrived in New Zealand from overseas in the last 14 days, or you have otherwise individually received (from a Medical Officer of Health) a direction under s 70(1)(f) of the Health Act 1956.

Face coverings

Who needs to wear a face covering?
Drivers, staff, and passengers on public transport services are required to wear face coverings, if the service travels, from, to, or through, Auckland (which is at Alert Level 2). However, there are some exemptions, these include:

  • passengers of small passenger services (but drivers of small passenger services are required to wear face coverings on journeys from, to, or through, Auckland),
  • the following specific services:
    • school buses (meaning dedicated school services contracted by: the Ministry of Education, or Local Authority, or School Board, or Auckland Transport), or
    • charter services and tours.

You are not required to wear a face covering on services that do not travel from, to, or through, Auckland; but you are encouraged to do so where practicable. 

View Ministry of Health's information regarding the use of face coverings in the community(external link)

What kind of face covering can be used?
Any face covering that adequately covers the mouth and nostrils can be used, these include: single use disposable masks, washable reusable masks (whether purchased or homemade), or other types of face coverings (e.g. a scarf wrapped around the face).

View Ministry of Health's information regarding the use of face coverings in the community(external link)

Is anybody exempt from wearing a mask? 
Yes. The following persons are not required to wear face coverings:

  • persons under the age of 12, and
  • persons who have a medical condition or disability that make it unsuitable to wear a face covering (please note it might not always be clear why someone may need to be exempt from wearing a face covering); and
  • drivers or staff, if:
    • they are in a space completely separated from passengers (e.g. pilots in a cockpit, or train drivers in a train cab), or
    • wearing a face covering could make it unsafe to operate the vehicle (e.g. wearing a face covering means drivers or staff are unable to properly communicate, or causes the eyeglasses of the driver to fog).

View Ministry of Health's information regarding the use of face coverings in the community(external link)


Contact tracing

What is contact tracing and why is it important?
To stop the spread of COVID-19, it’s important to keep track of people’s movements. This will be helpful if the Ministry of Health needs to undertake contact tracing.

How can I support contact tracing?
Recording where you have been and who you may interact with on a day-to-day basis is crucial as we continue in our fight against COVID-19.

You can help by recording as much information during Alert Level 2 about where you have been. Travel safely by:

  • Downloading and using the COVID-19 Tracer app if you have this available. Scan the QR codes displayed.
  • Carrying a notebook or mark in your phone/device information about your journey.
  • Record the bus, train or service number, stop or station and time of travel e.g. number 12 service at 12.55pm.
  • Try to record details about what seat are you on, who you travelled with, what stop you get off at and any other places you stop or services you took to get to your destination. 
  • If you have an electronic public transport card, please register your card with your contact details. 


Physical distancing

What is physical distancing and why is it important?
Physical distancing, is about keeping a safe distance from others for minimising the transmission of COVID-19. 

When and how should I observe physical distancing when I’m travelling?
When you are travelling, try to keep your distance from people you do not know, where it is possible to do so.

Public transport operators do not need to maintain seating configurations or capacity limits for physical distancing at Alert Levels 1 or 2 on public transport.


Cook Strait ferries and domestic air services

Can I use the Cook Strait ferries or domestic air services?
Yes you can, including for recreation and tourism. 

You do not need approval to travel at Alert Level 1, or to/from Auckland (unless you are subject to a s70(1)(f) direction under the Health Act).  We recommend you travel safe, track your journey and follow our safe travel tips(external link).

When on board your service, follow the guidance from your crew.

Check with your operator for further information on their timetable.


Public transport

Who can use public transport under Alert Level 1?
Anyone can use public transport at Alert Level 1, and you can also use public transport services to or from Auckland.

You should not travel on public transport if you’re unwell.

How can I stay safe while using public transport?
You can help keep yourself and others safe by following this advice – before, during and after your trip:

  • Where it is possible to do so, please try to keep your distance from people you don’t know.
  • Wearing a face covering is mandatory on public transport services that travel, from, to, or through, Auckland (there are some exceptions). It is not mandatory to wear a face covering on other services, but you are encouraged to do so where practicable. See Face coverings for more information. 
  • On longer trips, such as on inter-regional trains and Cook Strait ferries, please try and limit unnecessary movement on the carriage or vessel.
  • Follow Ministry of Health personal hygiene advice – this includes washing your hands thoroughly with soap and water or using hand sanitiser immediately after taking public transport, and sneezing or coughing into your elbow.
  • Make sure you’ve kept a record of your journey, and use the COVID-19 Tracer app if you have it.
  • Don’t travel if you’re unwell.

Public transport operators continue to follow Ministry of Health cleaning guidance and buses, trains, ferries and facilities are cleaned and disinfected regularly.

How can I support contact tracing when I am using public transport?
Please carry a notebook or mark in your phone/device the following information for every journey:

  • Download and use the COVID-19 Tracer app if you have this available. Scan the QR codes on-board your service if you are able.
  • Record the bus, train or service number, station or stop, and time of travel e.g. number 12 service at 12.55pm.
  • Note anyone you were travelling with.
  • Please note where you boarded and what time, and where you were sitting.
  • Any other places you stop or services you take to get to your destination today.
  • If you have an electronic public transport card, please register your card with your contact details. 

Can I take public transport if I am sick?
You should stay home if you are unwell and avoid public transport. Call your GP or Healthline to get advice.

Will school buses be running?
Yes, school transport services will be available. Please refer to the Ministry of Education website(external link) for information about school bus services it contracts, and otherwise refer to the relevant regional council website.


Personal transport (including rental vehicles, rideshare and car-share)

Will there be any limits on using personal transport when travelling at Alert Level 1?
There are no restrictions and you can use personal transport, including for recreation and tourism. You do not need approval to travel at Alert Level 1, or for travel to/from Auckland.  We recommend you travel safe, track your journey and follow these tips:

  • Practise good hygiene all the time – wash your hands regularly, sneeze or cough into your elbow.
  • Avoid travel if you’re unwell.
  • Keep a record of where you go (you can record manual entries in the COVID-19 Tracer app), and try to minimise the number of places you stop on the way to your destination.
  • Avoid travel to events in Auckland which do not meet the requirements for gatherings.

Can I carpool, e.g. to get to school or work?
Yes you can. Please keep a record of who you travelled with and when to assist with contact tracing, if required.

My WOF / Registration is expired – can I drive my car?
All Warrants of Fitness (WoFs) and Certificates of Fitness (CoFs), driver licences, vehicle certifications, and licences (regos), that expired on or after 1 January 2020 will continue to be deemed current until 10 October 2020. Visit the NZTA website(external link) for updates.

How can I stay safe when I’m travelling?
Follow the safe travel tips above: Key principles for public transport and private transport at Alert Level 1(external link)


Vehicle maintenance

Can I get repairs undertaken on my vehicles at Alert Level 2?
At Alert Level 1, vehicle services can be provided if the workplace concerned is able to meet relevant safety guidelines and public health measures. 

For information about getting a WOF or a COF, visit the NZTA website(external link)

For information about driver licensing, please refer to the NZTA website(external link)

What aircraft maintenance can I undertake?
Aircraft maintenance can be undertaken at Alert Level 1.


Freight

What movement of freight is permitted?
The movement of all freight is permitted at Alert Level 1, including the ability of business and customers to send, distribute and receive freight; freight movements are also permitted between Auckland and the rest of New Zealand. All freight can enter and leave the country.

See the workplace guidance on the COVID-19 website and business.govt.nz(external link) for more information about how a business can operate during Alert Level 1.


Walking and cycling

Can I go walking and cycling?
Yes you can, but remember to travel safely and keep a record of your journey.

Can I put my bikes in the car and drive to a better track in my community?
There are no restrictions on walking and other active travel (like cycling or using personal scooters), but you should keep your distance from people you don’t know whilst exercising.


Shared micromobility schemes (e-scooter and bike rental by the minute/hour)

Will I be able to rent an e-scooter or bike at Alert Level 1?
Yes, shared e-scooter and bike schemes are able to operate, provided they comply with all public health guidance (including cleaning guidance).

If you rent a shared e-scooter or bike, it is important that you practice good personal hygiene. This includes washing your hands with soap and water or hand sanitiser as soon as possible after use.