The Government is changing the rules for small passenger services. Under the changes the same rules will apply to all services that connect passengers with customers (including taxi, private hire, ridesharing, and dial a driver services).

Some rules that impose costs on operators but which no longer provide significant benefits will be removed.

This will allow all operators to compete on an even footing and to differentiate from competitors as part of their brand on aspects such as cost, service, environmental footprint and philosophy. Consumers will have a range of services to choose from, and can be confident that they can use these services safely. Drivers will also feel safe in their places of work.

The changes simplify rules, while maintaining a focus on safety for passengers, drivers, and vehicles.

Read more about the Small Passenger Services review

Read the Transport Ministers' media release announcing the decisions(external link)

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